FAQs About Products and Services

We are committed to providing more information about our products and services. Here are the common FAQ inquiries we receive about our brand. If you have questions about specific products, you can find product information on relevant product pages. 

Q. How will my order ship? 

A. Your order will be shipped via USPS economy class. Once dispatched, you can expect an email notification with a tracking number. Please see the shipping policy for details.

Q. What is your return policy? 

A. We have a 60-day return policy. If for any reason you’re not satisfied, you can return the item within 60 days for a full refund. Please review the refund section for complete information.

Q. How can I track my order? 

A. We will send a tracking number via your order email. If you're having trouble, our customer service team is here to help. 

Q. Can I change my delivery address after I've placed my order? 

A. Unfortunately, we are unable to alter an address once an order has been placed.  Please ensure your address details are correct at checkout. 

Q. How long does delivery take on average? 

A. Once your order is processed, it usually takes around 4-5 business days for delivery. Please note this may vary due to external factors: weekends, holidays, or weather. 

Q. Do you offer international shipping? 

A. Currently, we only offer shipping within the United States. We are working on expanding our shipping options in the future. 

Q. Are your products made in the U.S.? 

A. Yes, all our products are proudly made in the USA. 

Q. What payment methods do you accept?

A. We accept all major credit cards, PayPal, and Google Pay for online purchases. 

Q. How do I apply a promo code to my order? 

A. You can apply your promo code during the checkout process. Look for the 'Discount Code' input field, enter your code, and click 'Apply' before completing your purchase. 

Q. Do you provide third-party testing for your products? 

A. Yes, all our products undergo rigorous third-party testing to ensure quality and safety standards are met. 

Q. If your product doesn’t work for me, can I get my money back? 

A. Absolutely. We are confident in the efficacy of our products, but if it’s not a good fit for you, we offer a 60-day money-back guarantee. Just reach out to us, and we’ll take care of it. Please see the refund section for more details.